Frequently Asked Questions

How do I make an appointment?

You can make an appointment by calling the Centre Freephone number on
0800 073 0150 (voicemail only) or by emailing us at

Do I have to pay anything?

No. The service we provide is free. However, all donations are gratefully received. If you would like more information about donating, contact us here.

Is the advice confidential?

Yes. Our service is provided in accordance with the Law Society of Scotland’s Standards.

How do I get to the University of Edinburgh Free Legal Advice Centre?

The Free Legal Advice Centre is part of the Edinburgh Centre for Professional Legal Studies building at the University of Edinburgh Outreach Centre, 9B Holyrood Road. Click here for a map view, directions to the Centre, and more contact details.

Do you deal with criminal issues?

No. Please see the Law Society of Scotland’s webpage for solicitors who can advise on criminal issues.

Can you represent me in Court or at a Tribunal?

At present, we are unable to provide legal representation in tribunals or the vast majority of court cases. Please see the Lay Representation Service page for details of representation we can offer or the Law Society of Scotland’s webpage for solicitors who can represent you.

I have a query about the service you provide. How do I contact you?

You can contact the Centre by calling our Freephone number on 0800 073 0150 and leave a message. A member of our team will call you back and answer any queries you have. Alternatively you can email us at

Are the students supervised? How can I be sure that the legal advice I am given is correct?

All students are supervised by a qualified solicitor. This means that the advice we provide is always verified before you receive it.

Who runs the Free Legal Advice Centre?

The Centre is run by students, academic staff, support staff and volunteer supervising solicitors.

How is the Centre funded?

The University of Edinburgh meets the day-to-day running costs of the Centre. Contributions, made up of donations and funds raised by students, are put toward the future development of the Centre. Click here for more information about future projects.